GROUNDWORK — 21V316000: Retention pins could loosen and allow the roof rail covers to detach from the vehicle FORD EXPLORER: check the listed vehicles, the reported issue and the manufacturer remedy for 21V316000. Keep the official status and service answers in one private record. Campaign: 21V316000 Official record checked: 2026-10-19T20:40:29.792Z Official campaign: https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=21V316000 Official VIN lookup: https://www.nhtsa.gov/recalls LISTED VEHICLES (VIN confirmation required) 2019 FORD EXPLORER 2018 FORD EXPLORER 2016 FORD EXPLORER 2017 FORD EXPLORER OFFICIAL REPORTED ISSUE Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle. OFFICIAL REPORTED CONSEQUENCE A detached roof rail cover can create a road hazard, increasing the risk of a crash. OFFICIAL REPORTED REMEDY Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22. OFFICIAL NOTES Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. OWNER PREPARATION Identify the affected feature from the report. Do not deliberately test a trapping, detachment or unexpected-opening hazard. REMEDY TIMING IN THE DATED SOURCE The source includes an availability notice The record reports availability or a notification of availability at the time described. Confirm the present arrangements for this VIN; the old notice does not establish current parts stock, appointments or completed work. Owner notification letters (remedy available) were mailed on October 1, 2021. Current availability for your VIN: unconfirmed. YOUR SERVICE QUESTIONS 1. Does the manufacturer confirm that campaign 21V316000 applies to this VIN, including the report’s equipment and production restrictions? A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status. Discussion status / answer: __________ 2. The source includes an availability notice. What remedy and appointment arrangements are currently available for this VIN? The record reports availability or a notification of availability at the time described. Confirm the present arrangements for this VIN; the old notice does not establish current parts stock, appointments or completed work. Discussion status / answer: __________ 3. Which door, window, latch or body component is covered, and what interim use instructions apply? Compare the answer with the reported component: STRUCTURE:BODY. Discussion status / answer: __________ 4. If an inspection determines which work is needed, what was inspected, what was found, and which corrective work followed? Ask for the inspection result as well as the final action. A parts list alone may not describe an inspection-based remedy. Discussion status / answer: __________ 5. Which items in the reported replacement remedy for 21V316000 were replaced, and are they identified on the work order? Keep the replaced items and the campaign number together so that a later visit can distinguish recall work from other repairs. Discussion status / answer: __________ 6. What dated document records the remedy performed under 21V316000, and what should I do if the reported concern remains? Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair. Discussion status / answer: __________ OFFICIAL LOOKUP DECISIONS Not checked or unavailable: eligibility remains unconfirmed; use the official lookup or manufacturer. Campaign listed as open: confirm current instructions, availability and remedy arrangements. Campaign not listed as open: reconcile repair history and lookup coverage with the manufacturer if needed. A zero-open result does not diagnose symptoms. Work order records completed recall work: keep the exact campaign and dated remedy record; report unresolved symptoms separately. YOUR RECORD Check date: __________ Official lookup result: __________ Service arrangement: __________ Existing observation: __________ Questions and work-order notes (no VIN or plate needed): __________ LOOKUP LIMITS A model/year match does not establish VIN eligibility. The official lookup may omit completed recalls, some recent campaigns or recalls outside its coverage. The listed defect does not prove the cause of a symptom on your vehicle. This guide supports owner preparation and does not provide a repair procedure.