GROUNDWORK — 23V392000: Suspension recall for SUBARU ASCENT SUBARU ASCENT: check the listed vehicles, the reported issue and the manufacturer remedy for 23V392000. Keep the official status and service answers in one private record. Campaign: 23V392000 Official record checked: 2026-10-19T20:39:04.555Z Official campaign: https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V392000 Official VIN lookup: https://www.nhtsa.gov/recalls LISTED VEHICLES (VIN confirmation required) 2023 SUBARU ASCENT OFFICIAL REPORTED ISSUE Subaru of America, Inc. (Subaru) is recalling certain 2023 Ascent vehicles. The left or right front lower control arm may have an improperly tightened ball joint castle nut which can result in retention pin failure and separation of the ball joint from the lower control arm. OFFICIAL REPORTED CONSEQUENCE Ball joint separation while the vehicle is in motion can cause a loss of vehicle control, increasing the risk of a crash. OFFICIAL REPORTED REMEDY Dealers will inspect and, if necessary, replace the lower control arm, free of charge. Owner notification letters are expected to be mailed June 30, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRJ-23. OFFICIAL NOTES Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov. OWNER PREPARATION Keep existing observations and service records. Leave lifting, fastener work and suspension inspections to the appropriate service provider. REMEDY TIMING IN THE DATED SOURCE Confirm current remedy arrangements The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions. Current availability for your VIN: unconfirmed. YOUR SERVICE QUESTIONS 1. Does the manufacturer confirm that campaign 23V392000 applies to this VIN, including the report’s equipment and production restrictions? A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status. Discussion status / answer: __________ 2. What remedy, required parts or software, and appointment arrangements are currently available for this VIN, and which interim instructions apply? The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions. Discussion status / answer: __________ 3. Which suspension component and inspection or repair result should appear on the work order? Compare the answer with the reported component: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM. Discussion status / answer: __________ 4. If an inspection determines which work is needed, what was inspected, what was found, and which corrective work followed? Ask for the inspection result as well as the final action. A parts list alone may not describe an inspection-based remedy. Discussion status / answer: __________ 5. Which items in the reported replacement remedy for 23V392000 were replaced, and are they identified on the work order? Keep the replaced items and the campaign number together so that a later visit can distinguish recall work from other repairs. Discussion status / answer: __________ 6. What dated document records the remedy performed under 23V392000, and what should I do if the reported concern remains? Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair. Discussion status / answer: __________ OFFICIAL LOOKUP DECISIONS Not checked or unavailable: eligibility remains unconfirmed; use the official lookup or manufacturer. Campaign listed as open: confirm current instructions, availability and remedy arrangements. Campaign not listed as open: reconcile repair history and lookup coverage with the manufacturer if needed. A zero-open result does not diagnose symptoms. Work order records completed recall work: keep the exact campaign and dated remedy record; report unresolved symptoms separately. YOUR RECORD Check date: __________ Official lookup result: __________ Service arrangement: __________ Existing observation: __________ Questions and work-order notes (no VIN or plate needed): __________ LOOKUP LIMITS A model/year match does not establish VIN eligibility. The official lookup may omit completed recalls, some recent campaigns or recalls outside its coverage. The listed defect does not prove the cause of a symptom on your vehicle. This guide supports owner preparation and does not provide a repair procedure.