GROUNDWORK — 23V496000: Intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the power steering assist NISSAN KICKS / NISSAN VERSA: check the listed vehicles, the reported issue and the manufacturer remedy for 23V496000. Keep the official status and service answers in one private record. Campaign: 23V496000 Official record checked: 2026-10-19T20:38:58.396Z Official campaign: https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V496000 Official VIN lookup: https://www.nhtsa.gov/recalls LISTED VEHICLES (VIN confirmation required) 2021 NISSAN KICKS 2021 NISSAN VERSA OFFICIAL REPORTED ISSUE Nissan North America, Inc. (Nissan) is recalling certain 2021 Versa and Kicks vehicles. An intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the power steering assist. OFFICIAL REPORTED CONSEQUENCE Loss of power steering assist can increase the steering effort required, especially at low speeds, and increase the risk of a crash. OFFICIAL REPORTED REMEDY Dealers will inspect the steering column torque sensor lot code and replace the steering column assembly, if necessary, free of charge. Owner notification letters are expected to be mailed September 8, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PMA26. This recall involves vehicles that were previously inspected, but did not receive a steering column replacement, under recall number 22V-693. These vehicles will need to be reinspected for this recall. OFFICIAL NOTES Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov. OWNER PREPARATION Record an existing steering concern without a test drive intended to provoke it. A lookup result does not diagnose steering behavior. REMEDY TIMING IN THE DATED SOURCE Confirm current remedy arrangements The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions. Current availability for your VIN: unconfirmed. YOUR SERVICE QUESTIONS 1. Does the manufacturer confirm that campaign 23V496000 applies to this VIN, including the report’s equipment and production restrictions? A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status. Discussion status / answer: __________ 2. What remedy, required parts or software, and appointment arrangements are currently available for this VIN, and which interim instructions apply? The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions. Discussion status / answer: __________ 3. Which steering component or assistance function is covered, and what transport instructions apply if a steering problem is present? Compare the answer with the reported component: STEERING:ELECTRIC POWER ASSIST SYSTEM. Discussion status / answer: __________ 4. If an inspection determines which work is needed, what was inspected, what was found, and which corrective work followed? Ask for the inspection result as well as the final action. A parts list alone may not describe an inspection-based remedy. Discussion status / answer: __________ 5. Which items in the reported replacement remedy for 23V496000 were replaced, and are they identified on the work order? Keep the replaced items and the campaign number together so that a later visit can distinguish recall work from other repairs. Discussion status / answer: __________ 6. How does this campaign relate to 22V693000, and does work recorded under an earlier campaign satisfy the current remedy? Show any earlier work order. Related recall numbers can describe expanded or repeated work; ask the manufacturer to reconcile the records. Discussion status / answer: __________ 7. What dated document records the remedy performed under 23V496000, and what should I do if the reported concern remains? Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair. Discussion status / answer: __________ OFFICIAL LOOKUP DECISIONS Not checked or unavailable: eligibility remains unconfirmed; use the official lookup or manufacturer. Campaign listed as open: confirm current instructions, availability and remedy arrangements. Campaign not listed as open: reconcile repair history and lookup coverage with the manufacturer if needed. A zero-open result does not diagnose symptoms. Work order records completed recall work: keep the exact campaign and dated remedy record; report unresolved symptoms separately. YOUR RECORD Check date: __________ Official lookup result: __________ Service arrangement: __________ Existing observation: __________ Questions and work-order notes (no VIN or plate needed): __________ LOOKUP LIMITS A model/year match does not establish VIN eligibility. The official lookup may omit completed recalls, some recent campaigns or recalls outside its coverage. The listed defect does not prove the cause of a symptom on your vehicle. This guide supports owner preparation and does not provide a repair procedure.