GROUNDWORK — 23V700000: Ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system BMW 750E and 8 other models: check the listed vehicles, the reported issue and the manufacturer remedy for 23V700000. Keep the official status and service answers in one private record. Campaign: 23V700000 Official record checked: 2026-10-19T20:38:46.193Z Official campaign: https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V700000 Official VIN lookup: https://www.nhtsa.gov/recalls LISTED VEHICLES (VIN confirmation required) 2024 BMW 750E 2023 BMW I7 2024 BMW I7 M70 2024 BMW I7 2024 BMW I5 M60 2024 BMW 530I 2023 BMW 740I 2024 BMW 760I 2023 BMW 760I 2024 BMW I5 2024 BMW 740I 2023 BMW I7 M70 XDRIVE OFFICIAL REPORTED ISSUE BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system. OFFICIAL REPORTED CONSEQUENCE An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash. OFFICIAL REPORTED REMEDY Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417. OFFICIAL NOTES Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov. OWNER PREPARATION Keep the affected display or visibility function and the circumstances of an observed problem in the record. Do not recreate a visibility failure in traffic. REMEDY TIMING IN THE DATED SOURCE Confirm current remedy arrangements The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions. Current availability for your VIN: unconfirmed. YOUR SERVICE QUESTIONS 1. Does the manufacturer confirm that campaign 23V700000 applies to this VIN, including the report’s equipment and production restrictions? A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status. Discussion status / answer: __________ 2. What remedy, required parts or software, and appointment arrangements are currently available for this VIN, and which interim instructions apply? The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions. Discussion status / answer: __________ 3. Which image, lamp or visibility function is covered by this campaign, and what should I do while the remedy is outstanding? Compare the answer with the reported component: ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR. Discussion status / answer: __________ 4. If an inspection determines which work is needed, what was inspected, what was found, and which corrective work followed? Ask for the inspection result as well as the final action. A parts list alone may not describe an inspection-based remedy. Discussion status / answer: __________ 5. What dated document records the remedy performed under 23V700000, and what should I do if the reported concern remains? Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair. Discussion status / answer: __________ OFFICIAL LOOKUP DECISIONS Not checked or unavailable: eligibility remains unconfirmed; use the official lookup or manufacturer. Campaign listed as open: confirm current instructions, availability and remedy arrangements. Campaign not listed as open: reconcile repair history and lookup coverage with the manufacturer if needed. A zero-open result does not diagnose symptoms. Work order records completed recall work: keep the exact campaign and dated remedy record; report unresolved symptoms separately. YOUR RECORD Check date: __________ Official lookup result: __________ Service arrangement: __________ Existing observation: __________ Questions and work-order notes (no VIN or plate needed): __________ LOOKUP LIMITS A model/year match does not establish VIN eligibility. The official lookup may omit completed recalls, some recent campaigns or recalls outside its coverage. The listed defect does not prove the cause of a symptom on your vehicle. This guide supports owner preparation and does not provide a repair procedure.