GROUNDWORK — 23V735000: Steering recall for HONDA PILOT HONDA PILOT: check the listed vehicles, the reported issue and the manufacturer remedy for 23V735000. Keep the official status and service answers in one private record. Campaign: 23V735000 Official record checked: 2026-10-19T20:38:42.616Z Official campaign: https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V735000 Official VIN lookup: https://www.nhtsa.gov/recalls LISTED VEHICLES (VIN confirmation required) 2023 HONDA PILOT 2024 HONDA PILOT OFFICIAL REPORTED ISSUE Honda (American Honda Motor Co.) is recalling certain 2023-2024 Pilot vehicles. Due to a manufacturing error, the gear box assembly may contain a loose ball bearing, which can result in a loss of steering control or steering lock-up. OFFICIAL REPORTED CONSEQUENCE A loss of steering control or steering lock-up can increase the risk of a crash. OFFICIAL REPORTED REMEDY Dealers will replace the electric power steering rack, free of charge. Owner notification letters were mailed December 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FFX. OFFICIAL NOTES Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov. OWNER PREPARATION Record an existing steering concern without a test drive intended to provoke it. A lookup result does not diagnose steering behavior. REMEDY TIMING IN THE DATED SOURCE Confirm current remedy arrangements The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions. Current availability for your VIN: unconfirmed. YOUR SERVICE QUESTIONS 1. Does the manufacturer confirm that campaign 23V735000 applies to this VIN, including the report’s equipment and production restrictions? A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status. Discussion status / answer: __________ 2. What remedy, required parts or software, and appointment arrangements are currently available for this VIN, and which interim instructions apply? The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions. Discussion status / answer: __________ 3. Which steering component or assistance function is covered, and what transport instructions apply if a steering problem is present? Compare the answer with the reported component: STEERING:RACK AND PINION:RACK. Discussion status / answer: __________ 4. Which items in the reported replacement remedy for 23V735000 were replaced, and are they identified on the work order? Keep the replaced items and the campaign number together so that a later visit can distinguish recall work from other repairs. Discussion status / answer: __________ 5. What dated document records the remedy performed under 23V735000, and what should I do if the reported concern remains? Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair. Discussion status / answer: __________ OFFICIAL LOOKUP DECISIONS Not checked or unavailable: eligibility remains unconfirmed; use the official lookup or manufacturer. Campaign listed as open: confirm current instructions, availability and remedy arrangements. Campaign not listed as open: reconcile repair history and lookup coverage with the manufacturer if needed. A zero-open result does not diagnose symptoms. Work order records completed recall work: keep the exact campaign and dated remedy record; report unresolved symptoms separately. YOUR RECORD Check date: __________ Official lookup result: __________ Service arrangement: __________ Existing observation: __________ Questions and work-order notes (no VIN or plate needed): __________ LOOKUP LIMITS A model/year match does not establish VIN eligibility. The official lookup may omit completed recalls, some recent campaigns or recalls outside its coverage. The listed defect does not prove the cause of a symptom on your vehicle. This guide supports owner preparation and does not provide a repair procedure.