GROUNDWORK — 23V865000: Short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying LEXUS RX HYBRID and 13 other models: check the listed vehicles, the reported issue and the manufacturer remedy for 23V865000. Keep the official status and service answers in one private record. Campaign: 23V865000 Official record checked: 2026-10-19T20:38:36.382Z Official campaign: https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=23V865000 Official VIN lookup: https://www.nhtsa.gov/recalls LISTED VEHICLES (VIN confirmation required) 2021 LEXUS RX HYBRID 2022 LEXUS ES HYBRID 2020 TOYOTA CAMRY 2021 LEXUS ES HYBRID 2021 TOYOTA RAV4 2021 TOYOTA HIGHLANDER HYBRID 2020 LEXUS ES HYBRID 2021 LEXUS ES 2022 TOYOTA CAMRY 2020 TOYOTA AVALON 2020 TOYOTA RAV4 2020 TOYOTA HIGHLANDER 2020 TOYOTA CAMRY HYBRID 2022 TOYOTA CAMRY HYBRID 2021 TOYOTA COROLLA 2021 TOYOTA RAV4 HYBRID 2020 LEXUS ES 2021 TOYOTA AVALON 2021 TOYOTA CAMRY HYBRID 2020 LEXUS RX 2021 TOYOTA SIENNA HYBRID 2020 TOYOTA AVALON HYBRID 2021 TOYOTA HIGHLANDER 2021 TOYOTA AVALON HYBRID 2021 TOYOTA CAMRY 2020 TOYOTA RAV4 HYBRID 2021 LEXUS RX 2020 LEXUS RX HYBRID 2020 TOYOTA COROLLA 2020 TOYOTA HIGHLANDER HYBRID OFFICIAL REPORTED ISSUE Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying. OFFICIAL REPORTED CONSEQUENCE An air bag that does not deploy during a crash increases the risk of injury. OFFICIAL REPORTED REMEDY Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03. OFFICIAL NOTES Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov. OWNER PREPARATION Use vehicle documents and existing service records. Leave airbag, belt and seat disassembly or deployment testing to the service provider. REMEDY TIMING IN THE DATED SOURCE The source describes a phased campaign The official record describes phases for the campaign, notifications or remedy. Ask which phase covers this VIN, model year and equipment, and what arrangements are available now. A past phase date does not establish current availability. Letters will continue to be mailed in phases through January 2026. Current availability for your VIN: unconfirmed. YOUR SERVICE QUESTIONS 1. Does the manufacturer confirm that campaign 23V865000 applies to this VIN, including the report’s equipment and production restrictions? A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status. Discussion status / answer: __________ 2. Which reported phase applies to this VIN, model year and equipment, and what remedy and interim instructions are available now? The official record describes phases for the campaign, notifications or remedy. Ask which phase covers this VIN, model year and equipment, and what arrangements are available now. A past phase date does not establish current availability. Discussion status / answer: __________ 3. Which seating position or restraint component is included, and does the manufacturer give any interim occupancy instruction for this VIN? Compare the answer with the reported component: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION. Discussion status / answer: __________ 4. If an inspection determines which work is needed, what was inspected, what was found, and which corrective work followed? Ask for the inspection result as well as the final action. A parts list alone may not describe an inspection-based remedy. Discussion status / answer: __________ 5. Which items in the reported replacement remedy for 23V865000 were replaced, and are they identified on the work order? Keep the replaced items and the campaign number together so that a later visit can distinguish recall work from other repairs. Discussion status / answer: __________ 6. What dated document records the remedy performed under 23V865000, and what should I do if the reported concern remains? Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair. Discussion status / answer: __________ OFFICIAL LOOKUP DECISIONS Not checked or unavailable: eligibility remains unconfirmed; use the official lookup or manufacturer. Campaign listed as open: confirm current instructions, availability and remedy arrangements. Campaign not listed as open: reconcile repair history and lookup coverage with the manufacturer if needed. A zero-open result does not diagnose symptoms. Work order records completed recall work: keep the exact campaign and dated remedy record; report unresolved symptoms separately. YOUR RECORD Check date: __________ Official lookup result: __________ Service arrangement: __________ Existing observation: __________ Questions and work-order notes (no VIN or plate needed): __________ LOOKUP LIMITS A model/year match does not establish VIN eligibility. The official lookup may omit completed recalls, some recent campaigns or recalls outside its coverage. The listed defect does not prove the cause of a symptom on your vehicle. This guide supports owner preparation and does not provide a repair procedure.