GROUNDWORK — 24V554000: Hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened
TESLA MODEL S and 3 other models: check the listed vehicles, the reported issue and the manufacturer remedy for 24V554000. Keep the official status and service answers in one private record.
Campaign: 24V554000
Official record checked: 2026-10-19T20:38:09.856Z
Official campaign: https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V554000
Official VIN lookup: https://www.nhtsa.gov/recalls

LISTED VEHICLES (VIN confirmation required)
2021 TESLA MODEL S
2021 TESLA MODEL 3
2021 TESLA MODEL Y
2022 TESLA MODEL X
2023 TESLA MODEL Y
2022 TESLA MODEL 3
2022 TESLA MODEL S
2024 TESLA MODEL S
2022 TESLA MODEL Y
2023 TESLA MODEL S
2020 TESLA MODEL Y
2024 TESLA MODEL X
2024 TESLA MODEL 3
2023 TESLA MODEL 3
2024 TESLA MODEL Y
2021 TESLA MODEL X
2023 TESLA MODEL X

OFFICIAL REPORTED ISSUE
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

OFFICIAL REPORTED CONSEQUENCE
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

OFFICIAL REPORTED REMEDY
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

OFFICIAL NOTES
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

OWNER PREPARATION
Keep existing warnings or observations for service. This guide does not ask you to probe wiring, disconnect a battery or open a high-voltage assembly.

REMEDY TIMING IN THE DATED SOURCE
Confirm current remedy arrangements
The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions.
Current availability for your VIN: unconfirmed.

YOUR SERVICE QUESTIONS
1. Does the manufacturer confirm that campaign 24V554000 applies to this VIN, including the report’s equipment and production restrictions?
A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status.
Discussion status / answer: __________

2. What remedy, required parts or software, and appointment arrangements are currently available for this VIN, and which interim instructions apply?
The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions.
Discussion status / answer: __________

3. Which electrical component or software function is covered, and what interim charging, parking or use instructions does the manufacturer give?
Compare the answer with the reported components: ELECTRICAL SYSTEM:SOFTWARE; LATCHES/LOCKS/LINKAGES:HOOD:LATCH.
Discussion status / answer: __________

4. Which module and software completion record demonstrate that the update for 24V554000 was applied?
The source identifies an over-the-air update option. Ask how completion is confirmed for this vehicle; a downloaded update or notification is not itself a service record.
Discussion status / answer: __________

5. What dated document records the remedy performed under 24V554000, and what should I do if the reported concern remains?
Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair.
Discussion status / answer: __________


OFFICIAL LOOKUP DECISIONS
Not checked or unavailable: eligibility remains unconfirmed; use the official lookup or manufacturer.
Campaign listed as open: confirm current instructions, availability and remedy arrangements.
Campaign not listed as open: reconcile repair history and lookup coverage with the manufacturer if needed. A zero-open result does not diagnose symptoms.
Work order records completed recall work: keep the exact campaign and dated remedy record; report unresolved symptoms separately.

YOUR RECORD
Check date: __________
Official lookup result: __________
Service arrangement: __________
Existing observation: __________
Questions and work-order notes (no VIN or plate needed): __________

LOOKUP LIMITS
A model/year match does not establish VIN eligibility. The official lookup may omit completed recalls, some recent campaigns or recalls outside its coverage. The listed defect does not prove the cause of a symptom on your vehicle. This guide supports owner preparation and does not provide a repair procedure.