GROUNDWORK — 24V651000: Door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly VOLKSWAGEN ID.4: check the listed vehicles, the reported issue and the manufacturer remedy for 24V651000. Keep the official status and service answers in one private record. Campaign: 24V651000 Official record checked: 2026-10-19T20:38:06.161Z Official campaign: https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V651000 Official VIN lookup: https://www.nhtsa.gov/recalls LISTED VEHICLES (VIN confirmation required) 2021 VOLKSWAGEN ID.4 2023 VOLKSWAGEN ID.4 2022 VOLKSWAGEN ID.4 2024 VOLKSWAGEN ID.4 OFFICIAL REPORTED ISSUE Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly. OFFICIAL REPORTED CONSEQUENCE A vehicle door that opens unexpectedly while driving increases the risk of injury. OFFICIAL REPORTED REMEDY Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed. OFFICIAL NOTES Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov. OWNER PREPARATION Identify the affected feature from the report. Do not deliberately test a trapping, detachment or unexpected-opening hazard. REMEDY TIMING IN THE DATED SOURCE Confirm current remedy arrangements The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions. Current availability for your VIN: unconfirmed. YOUR SERVICE QUESTIONS 1. Does the manufacturer confirm that campaign 24V651000 applies to this VIN, including the report’s equipment and production restrictions? A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status. Discussion status / answer: __________ 2. What remedy, required parts or software, and appointment arrangements are currently available for this VIN, and which interim instructions apply? The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions. Discussion status / answer: __________ 3. Which door, window, latch or body component is covered, and what interim use instructions apply? Compare the answer with the reported component: STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR. Discussion status / answer: __________ 4. If an inspection determines which work is needed, what was inspected, what was found, and which corrective work followed? Ask for the inspection result as well as the final action. A parts list alone may not describe an inspection-based remedy. Discussion status / answer: __________ 5. Which module and software completion record demonstrate that the update for 24V651000 was applied? Ask the service provider how the campaign-specific software remedy is documented. A dashboard reset is not evidence of the specified update. Discussion status / answer: __________ 6. Which items in the reported replacement remedy for 24V651000 were replaced, and are they identified on the work order? Keep the replaced items and the campaign number together so that a later visit can distinguish recall work from other repairs. Discussion status / answer: __________ 7. How does this campaign relate to 23V312000, 23V213000, and does work recorded under an earlier campaign satisfy the current remedy? Show any earlier work order. Related recall numbers can describe expanded or repeated work; ask the manufacturer to reconcile the records. Discussion status / answer: __________ 8. What dated document records the remedy performed under 24V651000, and what should I do if the reported concern remains? Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair. Discussion status / answer: __________ OFFICIAL LOOKUP DECISIONS Not checked or unavailable: eligibility remains unconfirmed; use the official lookup or manufacturer. Campaign listed as open: confirm current instructions, availability and remedy arrangements. Campaign not listed as open: reconcile repair history and lookup coverage with the manufacturer if needed. A zero-open result does not diagnose symptoms. Work order records completed recall work: keep the exact campaign and dated remedy record; report unresolved symptoms separately. YOUR RECORD Check date: __________ Official lookup result: __________ Service arrangement: __________ Existing observation: __________ Questions and work-order notes (no VIN or plate needed): __________ LOOKUP LIMITS A model/year match does not establish VIN eligibility. The official lookup may omit completed recalls, some recent campaigns or recalls outside its coverage. The listed defect does not prove the cause of a symptom on your vehicle. This guide supports owner preparation and does not provide a repair procedure.