GROUNDWORK — 24V695000: Airbags, seat belts and seats recall for MAZDA MX-5
MAZDA MX-5: check the listed vehicles, the reported issue and the manufacturer remedy for 24V695000. Keep the official status and service answers in one private record.
Campaign: 24V695000
Official record checked: 2026-10-19T20:38:03.803Z
Official campaign: https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=24V695000
Official VIN lookup: https://www.nhtsa.gov/recalls

LISTED VEHICLES (VIN confirmation required)
2019 MAZDA MX-5
2020 MAZDA MX-5
2022 MAZDA MX-5
2021 MAZDA MX-5
2023 MAZDA MX-5
2016 MAZDA MX-5
2017 MAZDA MX-5
2018 MAZDA MX-5

OFFICIAL REPORTED ISSUE
Mazda North American Operations (Mazda) is recalling certain 2016-2023 MX-5 Miata vehicles. A software error in the air bag control module may cause the front air bags to deploy with excessive force during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

OFFICIAL REPORTED CONSEQUENCE
An air bag that deploys with excessive force can increase the risk of injury during a crash.

OFFICIAL REPORTED REMEDY
Dealers will update the Sophisticated Air Bag Sensor (SAS) control module software, free of charge. Owner notification letters were mailed November 7, 2024. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 6924I.

OFFICIAL NOTES
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

OWNER PREPARATION
Use vehicle documents and existing service records. Leave airbag, belt and seat disassembly or deployment testing to the service provider.

REMEDY TIMING IN THE DATED SOURCE
Confirm current remedy arrangements
The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions.
Current availability for your VIN: unconfirmed.

YOUR SERVICE QUESTIONS
1. Does the manufacturer confirm that campaign 24V695000 applies to this VIN, including the report’s equipment and production restrictions?
A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status.
Discussion status / answer: __________

2. What remedy, required parts or software, and appointment arrangements are currently available for this VIN, and which interim instructions apply?
The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions.
Discussion status / answer: __________

3. Which seating position or restraint component is included, and does the manufacturer give any interim occupancy instruction for this VIN?
Compare the answer with the reported component: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE.
Discussion status / answer: __________

4. Which module and software completion record demonstrate that the update for 24V695000 was applied?
Ask the service provider how the campaign-specific software remedy is documented. A dashboard reset is not evidence of the specified update.
Discussion status / answer: __________

5. What dated document records the remedy performed under 24V695000, and what should I do if the reported concern remains?
Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair.
Discussion status / answer: __________


OFFICIAL LOOKUP DECISIONS
Not checked or unavailable: eligibility remains unconfirmed; use the official lookup or manufacturer.
Campaign listed as open: confirm current instructions, availability and remedy arrangements.
Campaign not listed as open: reconcile repair history and lookup coverage with the manufacturer if needed. A zero-open result does not diagnose symptoms.
Work order records completed recall work: keep the exact campaign and dated remedy record; report unresolved symptoms separately.

YOUR RECORD
Check date: __________
Official lookup result: __________
Service arrangement: __________
Existing observation: __________
Questions and work-order notes (no VIN or plate needed): __________

LOOKUP LIMITS
A model/year match does not establish VIN eligibility. The official lookup may omit completed recalls, some recent campaigns or recalls outside its coverage. The listed defect does not prove the cause of a symptom on your vehicle. This guide supports owner preparation and does not provide a repair procedure.