GROUNDWORK — 25V242000: Visibility and cameras recall for FORD TRANSIT FORD TRANSIT: check the listed vehicles, the reported issue and the manufacturer remedy for 25V242000. Keep the official status and service answers in one private record. Campaign: 25V242000 Official record checked: 2026-10-19T20:37:37.201Z Official campaign: https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=25V242000 Official VIN lookup: https://www.nhtsa.gov/recalls LISTED VEHICLES (VIN confirmation required) 2023 FORD TRANSIT 2022 FORD TRANSIT OFFICIAL REPORTED ISSUE Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 23V-598. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse. OFFICIAL REPORTED CONSEQUENCE Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash. OFFICIAL REPORTED REMEDY Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed May 23, 2025. Ford's number for this recall is 25S38. OFFICIAL NOTES Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov. OWNER PREPARATION Keep the affected display or visibility function and the circumstances of an observed problem in the record. Do not recreate a visibility failure in traffic. REMEDY TIMING IN THE DATED SOURCE Confirm current remedy arrangements The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions. Current availability for your VIN: unconfirmed. YOUR SERVICE QUESTIONS 1. Does the manufacturer confirm that campaign 25V242000 applies to this VIN, including the report’s equipment and production restrictions? A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status. Discussion status / answer: __________ 2. What remedy, required parts or software, and appointment arrangements are currently available for this VIN, and which interim instructions apply? The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions. Discussion status / answer: __________ 3. Which image, lamp or visibility function is covered by this campaign, and what should I do while the remedy is outstanding? Compare the answer with the reported component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. Discussion status / answer: __________ 4. Which module and software completion record demonstrate that the update for 25V242000 was applied? Ask the service provider how the campaign-specific software remedy is documented. A dashboard reset is not evidence of the specified update. Discussion status / answer: __________ 5. How does this campaign relate to 23V598000, and does work recorded under an earlier campaign satisfy the current remedy? Show any earlier work order. Related recall numbers can describe expanded or repeated work; ask the manufacturer to reconcile the records. Discussion status / answer: __________ 6. What dated document records the remedy performed under 25V242000, and what should I do if the reported concern remains? Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair. Discussion status / answer: __________ OFFICIAL LOOKUP DECISIONS Not checked or unavailable: eligibility remains unconfirmed; use the official lookup or manufacturer. Campaign listed as open: confirm current instructions, availability and remedy arrangements. Campaign not listed as open: reconcile repair history and lookup coverage with the manufacturer if needed. A zero-open result does not diagnose symptoms. Work order records completed recall work: keep the exact campaign and dated remedy record; report unresolved symptoms separately. YOUR RECORD Check date: __________ Official lookup result: __________ Service arrangement: __________ Existing observation: __________ Questions and work-order notes (no VIN or plate needed): __________ LOOKUP LIMITS A model/year match does not establish VIN eligibility. The official lookup may omit completed recalls, some recent campaigns or recalls outside its coverage. The listed defect does not prove the cause of a symptom on your vehicle. This guide supports owner preparation and does not provide a repair procedure.