GROUNDWORK — 25V346000: Electrical systems and batteries recall for FORD EXPEDITION / LINCOLN NAVIGATOR FORD EXPEDITION / LINCOLN NAVIGATOR: check the listed vehicles, the reported issue and the manufacturer remedy for 25V346000. Keep the official status and service answers in one private record. Campaign: 25V346000 Official record checked: 2026-10-19T20:37:31.939Z Official campaign: https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=25V346000 Official VIN lookup: https://www.nhtsa.gov/recalls LISTED VEHICLES (VIN confirmation required) 2020 FORD EXPEDITION 2020 LINCOLN NAVIGATOR OFFICIAL REPORTED ISSUE Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error. OFFICIAL REPORTED CONSEQUENCE Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury. OFFICIAL REPORTED REMEDY Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56. OWNER PREPARATION Keep existing warnings or observations for service. This guide does not ask you to probe wiring, disconnect a battery or open a high-voltage assembly. REMEDY TIMING IN THE DATED SOURCE Confirm current remedy arrangements The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions. Current availability for your VIN: unconfirmed. YOUR SERVICE QUESTIONS 1. Does the manufacturer confirm that campaign 25V346000 applies to this VIN, including the report’s equipment and production restrictions? A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status. Discussion status / answer: __________ 2. What remedy, required parts or software, and appointment arrangements are currently available for this VIN, and which interim instructions apply? The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions. Discussion status / answer: __________ 3. Which electrical component or software function is covered, and what interim charging, parking or use instructions does the manufacturer give? Compare the answer with the reported component: ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE. Discussion status / answer: __________ 4. Which module and software completion record demonstrate that the update for 25V346000 was applied? Ask the service provider how the campaign-specific software remedy is documented. A dashboard reset is not evidence of the specified update. Discussion status / answer: __________ 5. How does this campaign relate to 20V262000, and does work recorded under an earlier campaign satisfy the current remedy? Show any earlier work order. Related recall numbers can describe expanded or repeated work; ask the manufacturer to reconcile the records. Discussion status / answer: __________ 6. What dated document records the remedy performed under 25V346000, and what should I do if the reported concern remains? Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair. Discussion status / answer: __________ OFFICIAL LOOKUP DECISIONS Not checked or unavailable: eligibility remains unconfirmed; use the official lookup or manufacturer. Campaign listed as open: confirm current instructions, availability and remedy arrangements. Campaign not listed as open: reconcile repair history and lookup coverage with the manufacturer if needed. A zero-open result does not diagnose symptoms. Work order records completed recall work: keep the exact campaign and dated remedy record; report unresolved symptoms separately. YOUR RECORD Check date: __________ Official lookup result: __________ Service arrangement: __________ Existing observation: __________ Questions and work-order notes (no VIN or plate needed): __________ LOOKUP LIMITS A model/year match does not establish VIN eligibility. The official lookup may omit completed recalls, some recent campaigns or recalls outside its coverage. The listed defect does not prove the cause of a symptom on your vehicle. This guide supports owner preparation and does not provide a repair procedure.