GROUNDWORK — 25V576000: Software error within the hybrid control processor may result in a loss of drive power JEEP GRAND CHEROKEE: check the listed vehicles, the reported issue and the manufacturer remedy for 25V576000. Keep the official status and service answers in one private record. Campaign: 25V576000 Official record checked: 2026-10-19T20:37:19.270Z Official campaign: https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=25V576000 Official VIN lookup: https://www.nhtsa.gov/recalls LISTED VEHICLES (VIN confirmation required) 2023 JEEP GRAND CHEROKEE 2022 JEEP GRAND CHEROKEE 2024 JEEP GRAND CHEROKEE 2025 JEEP GRAND CHEROKEE 2026 JEEP GRAND CHEROKEE OFFICIAL REPORTED ISSUE Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power. OFFICIAL REPORTED CONSEQUENCE A loss of drive power increases the risk of a crash. OFFICIAL REPORTED REMEDY Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025. OWNER PREPARATION Keep existing warnings or observations for service. This guide does not ask you to probe wiring, disconnect a battery or open a high-voltage assembly. REMEDY TIMING IN THE DATED SOURCE Confirm current remedy arrangements The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions. Current availability for your VIN: unconfirmed. YOUR SERVICE QUESTIONS 1. Does the manufacturer confirm that campaign 25V576000 applies to this VIN, including the report’s equipment and production restrictions? A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status. Discussion status / answer: __________ 2. What remedy, required parts or software, and appointment arrangements are currently available for this VIN, and which interim instructions apply? The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions. Discussion status / answer: __________ 3. Which electrical component or software function is covered, and what interim charging, parking or use instructions does the manufacturer give? Compare the answer with the reported component: ELECTRICAL SYSTEM:PROPULSION SYSTEM. Discussion status / answer: __________ 4. Which module and software completion record demonstrate that the update for 25V576000 was applied? Ask the service provider how the campaign-specific software remedy is documented. A dashboard reset is not evidence of the specified update. Discussion status / answer: __________ 5. What dated document records the remedy performed under 25V576000, and what should I do if the reported concern remains? Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair. Discussion status / answer: __________ OFFICIAL LOOKUP DECISIONS Not checked or unavailable: eligibility remains unconfirmed; use the official lookup or manufacturer. Campaign listed as open: confirm current instructions, availability and remedy arrangements. Campaign not listed as open: reconcile repair history and lookup coverage with the manufacturer if needed. A zero-open result does not diagnose symptoms. Work order records completed recall work: keep the exact campaign and dated remedy record; report unresolved symptoms separately. YOUR RECORD Check date: __________ Official lookup result: __________ Service arrangement: __________ Existing observation: __________ Questions and work-order notes (no VIN or plate needed): __________ LOOKUP LIMITS A model/year match does not establish VIN eligibility. The official lookup may omit completed recalls, some recent campaigns or recalls outside its coverage. The listed defect does not prove the cause of a symptom on your vehicle. This guide supports owner preparation and does not provide a repair procedure.