GROUNDWORK — 25V686000: 360-degree view camera system may not display a rearview image properly in certain lighting conditions FORD F-250 SD and 2 other models: check the listed vehicles, the reported issue and the manufacturer remedy for 25V686000. Keep the official status and service answers in one private record. Campaign: 25V686000 Official record checked: 2026-10-19T20:37:14.062Z Official campaign: https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=25V686000 Official VIN lookup: https://www.nhtsa.gov/recalls LISTED VEHICLES (VIN confirmation required) 2020 FORD F-250 SD 2020 FORD F-350 SD 2020 FORD F-450 SD 2021 FORD F-250 SD 2021 FORD F-350 SD 2022 FORD F-250 SD 2022 FORD F-350 SD 2021 FORD F-450 SD 2022 FORD F-450 SD OFFICIAL REPORTED ISSUE Ford Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions. OFFICIAL REPORTED CONSEQUENCE A rearview camera image that does not display properly can reduce the driver’s view behind the vehicle, increasing the risk of a crash. OFFICIAL REPORTED REMEDY Dealers will update the image processing module software, free of charge.This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025. OWNER PREPARATION Keep the affected display or visibility function and the circumstances of an observed problem in the record. Do not recreate a visibility failure in traffic. REMEDY TIMING IN THE DATED SOURCE The source describes a phased campaign The official record describes phases for the campaign, notifications or remedy. Ask which phase covers this VIN, model year and equipment, and what arrangements are available now. A past phase date does not establish current availability. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Additional letters will be mailed once the remedy is available on each phase. Current availability for your VIN: unconfirmed. YOUR SERVICE QUESTIONS 1. Does the manufacturer confirm that campaign 25V686000 applies to this VIN, including the report’s equipment and production restrictions? A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status. Discussion status / answer: __________ 2. Which reported phase applies to this VIN, model year and equipment, and what remedy and interim instructions are available now? The official record describes phases for the campaign, notifications or remedy. Ask which phase covers this VIN, model year and equipment, and what arrangements are available now. A past phase date does not establish current availability. Discussion status / answer: __________ 3. Which image, lamp or visibility function is covered by this campaign, and what should I do while the remedy is outstanding? Compare the answer with the reported component: BACK OVER PREVENTION:SOFTWARE. Discussion status / answer: __________ 4. Which module and software completion record demonstrate that the update for 25V686000 was applied? Ask the service provider how the campaign-specific software remedy is documented. A dashboard reset is not evidence of the specified update. Discussion status / answer: __________ 5. What dated document records the remedy performed under 25V686000, and what should I do if the reported concern remains? Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair. Discussion status / answer: __________ OFFICIAL LOOKUP DECISIONS Not checked or unavailable: eligibility remains unconfirmed; use the official lookup or manufacturer. Campaign listed as open: confirm current instructions, availability and remedy arrangements. Campaign not listed as open: reconcile repair history and lookup coverage with the manufacturer if needed. A zero-open result does not diagnose symptoms. Work order records completed recall work: keep the exact campaign and dated remedy record; report unresolved symptoms separately. YOUR RECORD Check date: __________ Official lookup result: __________ Service arrangement: __________ Existing observation: __________ Questions and work-order notes (no VIN or plate needed): __________ LOOKUP LIMITS A model/year match does not establish VIN eligibility. The official lookup may omit completed recalls, some recent campaigns or recalls outside its coverage. The listed defect does not prove the cause of a symptom on your vehicle. This guide supports owner preparation and does not provide a repair procedure.