GROUNDWORK — 25V710000: Software error in an over-the-air (OTA) update may result in a loss of drive power JEEP WRANGLER 4XE: check the listed vehicles, the reported issue and the manufacturer remedy for 25V710000. Keep the official status and service answers in one private record. Campaign: 25V710000 Official record checked: 2026-10-19T20:37:13.120Z Official campaign: https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=25V710000 Official VIN lookup: https://www.nhtsa.gov/recalls LISTED VEHICLES (VIN confirmation required) 2023 JEEP WRANGLER 4XE 2024 JEEP WRANGLER 4XE 2025 JEEP WRANGLER 4XE OFFICIAL REPORTED ISSUE Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power. OFFICIAL REPORTED CONSEQUENCE A loss of drive power increases the risk of a crash. OFFICIAL REPORTED REMEDY Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025. OWNER PREPARATION Keep existing warnings or observations for service. This guide does not ask you to probe wiring, disconnect a battery or open a high-voltage assembly. REMEDY TIMING IN THE DATED SOURCE The source describes a pending remedy or parts The dated official record describes development, future availability or a later remedy step. It does not establish today’s parts or appointment availability. Confirm the current remedy and any interim instructions with the manufacturer. Additional letters will be sent once the final remedy is available. Current availability for your VIN: unconfirmed. YOUR SERVICE QUESTIONS 1. Does the manufacturer confirm that campaign 25V710000 applies to this VIN, including the report’s equipment and production restrictions? A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status. Discussion status / answer: __________ 2. The source describes a pending remedy or parts. What is available now for this VIN, and which interim instructions still apply? The dated official record describes development, future availability or a later remedy step. It does not establish today’s parts or appointment availability. Confirm the current remedy and any interim instructions with the manufacturer. Discussion status / answer: __________ 3. Which electrical component or software function is covered, and what interim charging, parking or use instructions does the manufacturer give? Compare the answer with the reported component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE. Discussion status / answer: __________ 4. Which module and software completion record demonstrate that the update for 25V710000 was applied? Ask the service provider how the campaign-specific software remedy is documented. A dashboard reset is not evidence of the specified update. Discussion status / answer: __________ 5. What dated document records the remedy performed under 25V710000, and what should I do if the reported concern remains? Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair. Discussion status / answer: __________ OFFICIAL LOOKUP DECISIONS Not checked or unavailable: eligibility remains unconfirmed; use the official lookup or manufacturer. Campaign listed as open: confirm current instructions, availability and remedy arrangements. Campaign not listed as open: reconcile repair history and lookup coverage with the manufacturer if needed. A zero-open result does not diagnose symptoms. Work order records completed recall work: keep the exact campaign and dated remedy record; report unresolved symptoms separately. YOUR RECORD Check date: __________ Official lookup result: __________ Service arrangement: __________ Existing observation: __________ Questions and work-order notes (no VIN or plate needed): __________ LOOKUP LIMITS A model/year match does not establish VIN eligibility. The official lookup may omit completed recalls, some recent campaigns or recalls outside its coverage. The listed defect does not prove the cause of a symptom on your vehicle. This guide supports owner preparation and does not provide a repair procedure.