GROUNDWORK — 26V671000: Volvo EX30 head restraint cushion attachment Volvo EX30 head restraint cushion attachment: check the exact reported equipment and manufacturer remedy, then prepare the campaign-specific service discussion. Campaign: 26V671000 Official record checked: 2026-10-20T10:09:11.305Z Official campaign: https://api.nhtsa.gov/recalls/campaignNumber?campaignNumber=26V671000 Official VIN lookup: https://www.nhtsa.gov/recalls LISTED VEHICLES (VIN confirmation required) 2025 VOLVO EX30 2026 VOLVO EX30 2026 VOLVO EX30CC OFFICIAL REPORTED ISSUE Volvo Car USA, LLC (Volvo Car) is recalling certain 2025-2026 EX30 and 2026 EX30CC vehicles. The head restraint cushion may detach during a crash. OFFICIAL REPORTED CONSEQUENCE A detached head restraint cushion can increase the risk of injury during a crash. OFFICIAL REPORTED REMEDY Dealers will apply an adhesive to reinforce the head cushion attachment, free of charge. Owner notification letters are expected to be mailed November 30, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car’s number for this recall is R10396. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 9, 2026. OWNER PREPARATION Use vehicle documents and existing service records. Leave airbag, belt and seat disassembly or deployment testing to the service provider. REMEDY TIMING IN THE DATED SOURCE Confirm current remedy arrangements The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions. Current availability for your VIN: unconfirmed. YOUR SERVICE QUESTIONS 1. Does the manufacturer confirm that campaign 26V671000 applies to this VIN, including the report’s equipment and production restrictions? A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status. Discussion status / answer: __________ 2. What remedy, required parts or software, and appointment arrangements are currently available for this VIN, and which interim instructions apply? The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions. Discussion status / answer: __________ 3. Does the service record identify the adhesive reinforcement to the head restraint cushion attachment under R10396? The reported remedy reinforces the attachment; a general seat adjustment does not describe that work. Discussion status / answer: __________ 4. Which head restraint and seating position are included for my VIN, and what interim seating guidance does Volvo give? Ask Volvo to identify the covered equipment from its records. Do not pull the cushion to test attachment. Discussion status / answer: __________ 5. Which seating position or restraint component is included, and does the manufacturer give any interim occupancy instruction for this VIN? Compare the answer with the reported component: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT. Discussion status / answer: __________ 6. Which reported corrective actions (apply) were performed under 26V671000, and which component or function did they address? Compare the provider’s answer with the exact remedy below. Keep the action and affected component on the work order; ordinary maintenance or a visual check may describe different work. Discussion status / answer: __________ 7. What dated document records the remedy performed under 26V671000, and what should I do if the reported concern remains? Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair. Discussion status / answer: __________ OFFICIAL LOOKUP DECISIONS Not checked or unavailable: eligibility remains unconfirmed; use the official lookup or manufacturer. Campaign listed as open: confirm current instructions, availability and remedy arrangements. Campaign not listed as open: reconcile repair history and lookup coverage with the manufacturer if needed. A zero-open result does not diagnose symptoms. Work order records completed recall work: keep the exact campaign and dated remedy record; report unresolved symptoms separately. YOUR RECORD Check date: __________ Official lookup result: __________ Service arrangement: __________ Existing observation: __________ Questions and work-order notes (no VIN or plate needed): __________ LOOKUP LIMITS A model/year match does not establish VIN eligibility. The official lookup may omit completed recalls, some recent campaigns or recalls outside its coverage. The listed defect does not prove the cause of a symptom on your vehicle. This guide supports owner preparation and does not provide a repair procedure.