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Visibility and cameras · UNITED STATES

23V431000: Visibility and cameras recall for HONDA PASSPORT and 2 other models

HONDA PASSPORT and 2 other models: check the listed vehicles, the reported issue and the manufacturer remedy for 23V431000. Keep the official status and service answers in one private record.

Official record checked 2026-10-19 UTC · Filing date 2023-06-15

Start with the specific vehicle

The report lists 15 model-year entries. Read the equipment and production restrictions in the reported issue, then use the official lookup or manufacturer to establish whether this campaign applies to your vehicle.

View the listed model years
  • 2022 HONDA PASSPORT
  • 2021 HONDA PASSPORT
  • 2023 HONDA PASSPORT
  • 2021 HONDA PILOT
  • 2019 HONDA ODYSSEY
  • 2019 HONDA PASSPORT
  • 2020 HONDA PASSPORT
  • 2022 HONDA PILOT
  • 2018 HONDA ODYSSEY
  • 2019 HONDA PILOT
  • 2020 HONDA PILOT
  • 2021 HONDA ODYSSEY
  • 2023 HONDA ODYSSEY
  • 2022 HONDA ODYSSEY
  • 2020 HONDA ODYSSEY

Check your VIN on NHTSA →

Enter the VIN only on the official service or manufacturer site. This worksheet does not ask for it.

What the official report says

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Official NHTSA campaign record

Why the reported issue matters

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Official NHTSA campaign record

Prepare your observation

Keep the affected display or visibility function and the circumstances of an observed problem in the record. Do not recreate a visibility failure in traffic.

A reported defect describes the campaign. It does not establish what caused a symptom on your individual vehicle, and absence of a symptom does not establish that an open recall is complete.

The reported manufacturer remedy

Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

Official NHTSA campaign record

Confirm current remedy arrangements

The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions.

This describes the dated source record. Current arrangements for your VIN remain unconfirmed.

Additional official notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

View the source

Choose the next step from the official result

Not checked or unavailable

Keep eligibility unconfirmed. Use the official lookup or contact the manufacturer with 23V431000.

This campaign is open

Confirm current interim instructions, remedy availability and service arrangements. Keep the dated answer.

Not listed as open

Review earlier repair records and lookup limits if needed. A zero-open result does not explain an unresolved symptom.

Work order records recall work

Keep the campaign number, remedy and date together. Ask separately about a symptom that remains after the visit.

Your campaign-specific service questions

Use these questions with the official report. Keep the answers beside the remedy record; “discussed” records a conversation, not a completed repair.

  1. Does the manufacturer confirm that campaign 23V431000 applies to this VIN, including the report’s equipment and production restrictions?

    A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status.

  2. What remedy, required parts or software, and appointment arrangements are currently available for this VIN, and which interim instructions apply?

    The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions.

  3. Which image, lamp or visibility function is covered by this campaign, and what should I do while the remedy is outstanding?

    Compare the answer with the reported component: BACK OVER PREVENTION:DISPLAY FUNCTION.

  4. Which items in the reported replacement remedy for 23V431000 were replaced, and are they identified on the work order?

    Keep the replaced items and the campaign number together so that a later visit can distinguish recall work from other repairs.

  5. What dated document records the remedy performed under 23V431000, and what should I do if the reported concern remains?

    Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair.

Download the full guide and blank worksheet

Source and lookup coverage

NHTSA 23V431000: official campaign data · Official lookup and coverage limits

The quoted issue, consequence and remedy come from the official record as checked above. This independent guide adds a vehicle-check decision process, service questions and a private worksheet. Confirm current eligibility, remedy availability and interim instructions with the manufacturer.

The official VIN lookup may omit completed recalls, some recent campaigns and recalls outside its coverage. Vehicle notes and answers stay in this browser. A downloaded brief contains your notes; keep it appropriately. Groundwork is independent of NHTSA and the manufacturer.