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Doors, windows and body · UNITED STATES

23V775000: Doors, windows and body recall for LINCOLN MKZ and 2 other models

LINCOLN MKZ and 2 other models: check the listed vehicles, the reported issue and the manufacturer remedy for 23V775000. Keep the official status and service answers in one private record.

Official record checked 2026-10-19 UTC · Filing date 2023-11-17

Start with the specific vehicle

The report lists 3 model-year entries. Read the equipment and production restrictions in the reported issue, then use the official lookup or manufacturer to establish whether this campaign applies to your vehicle.

View the listed model years
  • 2016 LINCOLN MKZ
  • 2016 FORD FUSION
  • 2015 FORD FIESTA

Check your VIN on NHTSA →

Enter the VIN only on the official service or manufacturer site. This worksheet does not ask for it.

What the official report says

Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.

Official NHTSA campaign record

Why the reported issue matters

Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.

Official NHTSA campaign record

Prepare your observation

Identify the affected feature from the report. Do not deliberately test a trapping, detachment or unexpected-opening hazard.

A reported defect describes the campaign. It does not establish what caused a symptom on your individual vehicle, and absence of a symptom does not establish that an open recall is complete.

The reported manufacturer remedy

Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.

Official NHTSA campaign record

Confirm current remedy arrangements

The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions.

This describes the dated source record. Current arrangements for your VIN remain unconfirmed.

Additional official notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

View the source

Choose the next step from the official result

Not checked or unavailable

Keep eligibility unconfirmed. Use the official lookup or contact the manufacturer with 23V775000.

This campaign is open

Confirm current interim instructions, remedy availability and service arrangements. Keep the dated answer.

Not listed as open

Review earlier repair records and lookup limits if needed. A zero-open result does not explain an unresolved symptom.

Work order records recall work

Keep the campaign number, remedy and date together. Ask separately about a symptom that remains after the visit.

Your campaign-specific service questions

Use these questions with the official report. Keep the answers beside the remedy record; “discussed” records a conversation, not a completed repair.

  1. Does the manufacturer confirm that campaign 23V775000 applies to this VIN, including the report’s equipment and production restrictions?

    A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status.

  2. What remedy, required parts or software, and appointment arrangements are currently available for this VIN, and which interim instructions apply?

    The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions.

  3. Which door, window, latch or body component is covered, and what interim use instructions apply?

    Compare the answer with the reported component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH.

  4. If an inspection determines which work is needed, what was inspected, what was found, and which corrective work followed?

    Ask for the inspection result as well as the final action. A parts list alone may not describe an inspection-based remedy.

  5. Which items in the reported replacement remedy for 23V775000 were replaced, and are they identified on the work order?

    Keep the replaced items and the campaign number together so that a later visit can distinguish recall work from other repairs.

  6. How does this campaign relate to 20V177000, and does work recorded under an earlier campaign satisfy the current remedy?

    Show any earlier work order. Related recall numbers can describe expanded or repeated work; ask the manufacturer to reconcile the records.

  7. What dated document records the remedy performed under 23V775000, and what should I do if the reported concern remains?

    Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair.

Download the full guide and blank worksheet

Source and lookup coverage

NHTSA 23V775000: official campaign data · Official lookup and coverage limits

The quoted issue, consequence and remedy come from the official record as checked above. This independent guide adds a vehicle-check decision process, service questions and a private worksheet. Confirm current eligibility, remedy availability and interim instructions with the manufacturer.

The official VIN lookup may omit completed recalls, some recent campaigns and recalls outside its coverage. Vehicle notes and answers stay in this browser. A downloaded brief contains your notes; keep it appropriately. Groundwork is independent of NHTSA and the manufacturer.