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Doors, windows and body · UNITED STATES

24V659000: Doors, windows and body recall for MERCEDES-BENZ G 550 / MERCEDES-BENZ AMG G63

MERCEDES-BENZ G 550 / MERCEDES-BENZ AMG G63: check the listed vehicles, the reported issue and the manufacturer remedy for 24V659000. Keep the official status and service answers in one private record.

Official record checked 2026-10-19 UTC · Filing date 2024-09-09

Start with the specific vehicle

The report lists 9 model-year entries. Read the equipment and production restrictions in the reported issue, then use the official lookup or manufacturer to establish whether this campaign applies to your vehicle.

View the listed model years
  • 2023 MERCEDES-BENZ G 550
  • 2022 MERCEDES-BENZ G 550
  • 2020 MERCEDES-BENZ G 550
  • 2021 MERCEDES-BENZ G 550
  • 2019 MERCEDES-BENZ G 550
  • 2022 MERCEDES-BENZ AMG G63
  • 2019 MERCEDES-BENZ AMG G63
  • 2021 MERCEDES-BENZ AMG G63
  • 2020 MERCEDES-BENZ AMG G63

Check your VIN on NHTSA →

Enter the VIN only on the official service or manufacturer site. This worksheet does not ask for it.

What the official report says

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2023 G 550 and 2019-2022 G63 AMG vehicles that received a replacement door latch during a service visit or prior recall repair. Components within the right-side rear door latch may prevent the rear doors from latching or opening properly.

Official NHTSA campaign record

Why the reported issue matters

The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.

Official NHTSA campaign record

Prepare your observation

Identify the affected feature from the report. Do not deliberately test a trapping, detachment or unexpected-opening hazard.

A reported defect describes the campaign. It does not establish what caused a symptom on your individual vehicle, and absence of a symptom does not establish that an open recall is complete.

The reported manufacturer remedy

Dealers will replace the right-side rear door latches, free of charge. Owner notification letters were mailed October 11, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicles in this recall that were previously repaired under recall 21V-353 will need to have the new remedy completed.

Official NHTSA campaign record

Confirm current remedy arrangements

The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions.

This describes the dated source record. Current arrangements for your VIN remain unconfirmed.

Additional official notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

View the source

Choose the next step from the official result

Not checked or unavailable

Keep eligibility unconfirmed. Use the official lookup or contact the manufacturer with 24V659000.

This campaign is open

Confirm current interim instructions, remedy availability and service arrangements. Keep the dated answer.

Not listed as open

Review earlier repair records and lookup limits if needed. A zero-open result does not explain an unresolved symptom.

Work order records recall work

Keep the campaign number, remedy and date together. Ask separately about a symptom that remains after the visit.

Your campaign-specific service questions

Use these questions with the official report. Keep the answers beside the remedy record; “discussed” records a conversation, not a completed repair.

  1. Does the manufacturer confirm that campaign 24V659000 applies to this VIN, including the report’s equipment and production restrictions?

    A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status.

  2. What remedy, required parts or software, and appointment arrangements are currently available for this VIN, and which interim instructions apply?

    The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions.

  3. Which door, window, latch or body component is covered, and what interim use instructions apply?

    Compare the answer with the reported component: LATCHES/LOCKS/LINKAGES:DOORS:LOCK.

  4. Which items in the reported replacement remedy for 24V659000 were replaced, and are they identified on the work order?

    Keep the replaced items and the campaign number together so that a later visit can distinguish recall work from other repairs.

  5. How does this campaign relate to 21V353000, and does work recorded under an earlier campaign satisfy the current remedy?

    Show any earlier work order. Related recall numbers can describe expanded or repeated work; ask the manufacturer to reconcile the records.

  6. What dated document records the remedy performed under 24V659000, and what should I do if the reported concern remains?

    Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair.

Download the full guide and blank worksheet

Source and lookup coverage

NHTSA 24V659000: official campaign data · Official lookup and coverage limits

The quoted issue, consequence and remedy come from the official record as checked above. This independent guide adds a vehicle-check decision process, service questions and a private worksheet. Confirm current eligibility, remedy availability and interim instructions with the manufacturer.

The official VIN lookup may omit completed recalls, some recent campaigns and recalls outside its coverage. Vehicle notes and answers stay in this browser. A downloaded brief contains your notes; keep it appropriately. Groundwork is independent of NHTSA and the manufacturer.