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Electrical systems and batteries · UNITED STATES

24V732000: High-voltage battery may experience a short circuit within the battery module

PORSCHE TAYCAN: check the listed vehicles, the reported issue and the manufacturer remedy for 24V732000. Keep the official status and service answers in one private record.

Official record checked 2026-10-19 UTC · Filing date 2024-10-01

Start with the specific vehicle

The report lists 5 model-year entries. Read the equipment and production restrictions in the reported issue, then use the official lookup or manufacturer to establish whether this campaign applies to your vehicle.

View the listed model years
  • 2021 PORSCHE TAYCAN
  • 2022 PORSCHE TAYCAN
  • 2020 PORSCHE TAYCAN
  • 2023 PORSCHE TAYCAN
  • 2024 PORSCHE TAYCAN

Check your VIN on NHTSA →

Enter the VIN only on the official service or manufacturer site. This worksheet does not ask for it.

What the official report says

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.

Official NHTSA campaign record

Why the reported issue matters

A short circuit in a high-voltage battery increases the risk of a fire.

Official NHTSA campaign record

Prepare your observation

Keep existing warnings or observations for service. This guide does not ask you to probe wiring, disconnect a battery or open a high-voltage assembly.

A reported defect describes the campaign. It does not establish what caused a symptom on your individual vehicle, and absence of a symptom does not establish that an open recall is complete.

The reported manufacturer remedy

Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the first quarter of 2025. Porsche will monitor available online vehicle data and contact owners as necessary, to advise them to only charge the vehicle to 80% capacity until the battery can be replaced. For vehicles in which online data is unavailable, dealers will perform a diagnostic test and replace the battery module assembly, if necessary and advise owners to only charge to 80% capacity. Repairs will be performed free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's numbers for this recall are ARB6 and ARB7. This recall expands and replaces previous recall numbers 23V-840, 24V-215, and 24V-217.

Official NHTSA campaign record

The source describes a pending remedy or parts

The dated official record describes development, future availability or a later remedy step. It does not establish today’s parts or appointment availability. Confirm the current remedy and any interim instructions with the manufacturer.

Timing language in the official record

Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the first quarter of 2025.

This describes the dated source record. Current arrangements for your VIN remain unconfirmed.

Additional official notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

View the source

Choose the next step from the official result

Not checked or unavailable

Keep eligibility unconfirmed. Use the official lookup or contact the manufacturer with 24V732000.

This campaign is open

Confirm current interim instructions, remedy availability and service arrangements. Keep the dated answer.

Not listed as open

Review earlier repair records and lookup limits if needed. A zero-open result does not explain an unresolved symptom.

Work order records recall work

Keep the campaign number, remedy and date together. Ask separately about a symptom that remains after the visit.

Your campaign-specific service questions

Use these questions with the official report. Keep the answers beside the remedy record; “discussed” records a conversation, not a completed repair.

  1. Does the manufacturer confirm that campaign 24V732000 applies to this VIN, including the report’s equipment and production restrictions?

    A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status.

  2. The source describes a pending remedy or parts. What is available now for this VIN, and which interim instructions still apply?

    The dated official record describes development, future availability or a later remedy step. It does not establish today’s parts or appointment availability. Confirm the current remedy and any interim instructions with the manufacturer.

  3. Which electrical component or software function is covered, and what interim charging, parking or use instructions does the manufacturer give?

    Compare the answer with the reported components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM:SOFTWARE.

  4. If an inspection determines which work is needed, what was inspected, what was found, and which corrective work followed?

    Ask for the inspection result as well as the final action. A parts list alone may not describe an inspection-based remedy.

  5. Which module and software completion record demonstrate that the update for 24V732000 was applied?

    Ask the service provider how the campaign-specific software remedy is documented. A dashboard reset is not evidence of the specified update.

  6. Which items in the reported replacement remedy for 24V732000 were replaced, and are they identified on the work order?

    Keep the replaced items and the campaign number together so that a later visit can distinguish recall work from other repairs.

  7. How does this campaign relate to 23V840000, 24V215000, 24V217000, and does work recorded under an earlier campaign satisfy the current remedy?

    Show any earlier work order. Related recall numbers can describe expanded or repeated work; ask the manufacturer to reconcile the records.

  8. What dated document records the remedy performed under 24V732000, and what should I do if the reported concern remains?

    Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair.

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Source and lookup coverage

NHTSA 24V732000: official campaign data · Official lookup and coverage limits

The quoted issue, consequence and remedy come from the official record as checked above. This independent guide adds a vehicle-check decision process, service questions and a private worksheet. Confirm current eligibility, remedy availability and interim instructions with the manufacturer.

The official VIN lookup may omit completed recalls, some recent campaigns and recalls outside its coverage. Vehicle notes and answers stay in this browser. A downloaded brief contains your notes; keep it appropriately. Groundwork is independent of NHTSA and the manufacturer.