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Airbags, seat belts and seats · UNITED STATES

25V172000: Air bag with the incorrect horn pad may have been installed, preventing the horn from sounding

TESLA MODEL X / TESLA MODEL S: check the listed vehicles, the reported issue and the manufacturer remedy for 25V172000. Keep the official status and service answers in one private record.

Official record checked 2026-10-19 UTC · Filing date 2025-03-19

Start with the specific vehicle

The report lists 9 model-year entries. Read the equipment and production restrictions in the reported issue, then use the official lookup or manufacturer to establish whether this campaign applies to your vehicle.

View the listed model years
  • 2021 TESLA MODEL X
  • 2022 TESLA MODEL X
  • 2021 TESLA MODEL S
  • 2022 TESLA MODEL S
  • 2023 TESLA MODEL S
  • 2023 TESLA MODEL X
  • 2025 TESLA MODEL X
  • 2024 TESLA MODEL X
  • 2024 TESLA MODEL S

Check your VIN on NHTSA →

Enter the VIN only on the official service or manufacturer site. This worksheet does not ask for it.

What the official report says

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

Official NHTSA campaign record

Why the reported issue matters

An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

Official NHTSA campaign record

Prepare your observation

Use vehicle documents and existing service records. Leave airbag, belt and seat disassembly or deployment testing to the service provider.

A reported defect describes the campaign. It does not establish what caused a symptom on your individual vehicle, and absence of a symptom does not establish that an open recall is complete.

The reported manufacturer remedy

Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.

Official NHTSA campaign record

Confirm current remedy arrangements

The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions.

This describes the dated source record. Current arrangements for your VIN remain unconfirmed.

Additional official notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

View the source

Choose the next step from the official result

Not checked or unavailable

Keep eligibility unconfirmed. Use the official lookup or contact the manufacturer with 25V172000.

This campaign is open

Confirm current interim instructions, remedy availability and service arrangements. Keep the dated answer.

Not listed as open

Review earlier repair records and lookup limits if needed. A zero-open result does not explain an unresolved symptom.

Work order records recall work

Keep the campaign number, remedy and date together. Ask separately about a symptom that remains after the visit.

Your campaign-specific service questions

Use these questions with the official report. Keep the answers beside the remedy record; “discussed” records a conversation, not a completed repair.

  1. Does the manufacturer confirm that campaign 25V172000 applies to this VIN, including the report’s equipment and production restrictions?

    A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status.

  2. What remedy, required parts or software, and appointment arrangements are currently available for this VIN, and which interim instructions apply?

    The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions.

  3. Which seating position or restraint component is included, and does the manufacturer give any interim occupancy instruction for this VIN?

    Compare the answer with the reported components: AIR BAGS; ELECTRICAL SYSTEM:HORN.

  4. If an inspection determines which work is needed, what was inspected, what was found, and which corrective work followed?

    Ask for the inspection result as well as the final action. A parts list alone may not describe an inspection-based remedy.

  5. What dated document records the remedy performed under 25V172000, and what should I do if the reported concern remains?

    Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair.

Download the full guide and blank worksheet

Source and lookup coverage

NHTSA 25V172000: official campaign data · Official lookup and coverage limits

The quoted issue, consequence and remedy come from the official record as checked above. This independent guide adds a vehicle-check decision process, service questions and a private worksheet. Confirm current eligibility, remedy availability and interim instructions with the manufacturer.

The official VIN lookup may omit completed recalls, some recent campaigns and recalls outside its coverage. Vehicle notes and answers stay in this browser. A downloaded brief contains your notes; keep it appropriately. Groundwork is independent of NHTSA and the manufacturer.