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Electrical systems and batteries · UNITED STATES

25V255000: Electrical systems and batteries recall for MERCEDES-BENZ AMG C43 4MATIC and 19 other models

MERCEDES-BENZ AMG C43 4MATIC and 19 other models: check the listed vehicles, the reported issue and the manufacturer remedy for 25V255000. Keep the official status and service answers in one private record.

Official record checked 2026-10-19 UTC · Filing date 2025-05-12

Start with the specific vehicle

The report lists 23 model-year entries. Read the equipment and production restrictions in the reported issue, then use the official lookup or manufacturer to establish whether this campaign applies to your vehicle.

View the listed model years
  • 2023 MERCEDES-BENZ AMG C43 4MATIC
  • 2023 MERCEDES-BENZ S 580 4MATIC
  • 2023 MERCEDES-BENZ EQE 350 4MATIC
  • 2023 MERCEDES-BENZ AMG SL55 4MATIC+
  • 2023 MERCEDES-BENZ S 580 E 4MATIC
  • 2023 MERCEDES-BENZ EQS 450 4MATIC
  • 2023 MERCEDES-BENZ EQS 580 4MATIC
  • 2023 MERCEDES-BENZ AMG SL63 4MATIC+
  • 2023 MERCEDES-BENZ S 500 4MATIC
  • 2023 MERCEDES-BENZ EQE 500 4MATIC
  • 2023 MERCEDES-MAYBACH S 680 4MATIC
  • 2023 MERCEDES-BENZ AMG EQE 53 4MATIC
  • 2024 MERCEDES-BENZ GLC 300
  • 2023 MERCEDES-BENZ GLC 300
  • 2023 MERCEDES-BENZ C 300
  • 2023 MERCEDES-BENZ EQE SUV 500 4MATIC
  • 2023 MERCEDES-BENZ EQS 450+
  • 2023 MERCEDES-BENZ AMG SL43
  • 2024 MERCEDES-BENZ AMG SL43
  • 2024 MERCEDES-BENZ AMG EQS 53 4MATIC
  • 2023 MERCEDES-BENZ AMG EQS 53 4MATIC
  • 2023 MERCEDES-BENZ EQS SUV 580 4MATIC
  • 2023 MERCEDES-BENZ EQE SUV 350 4MATIC

Check your VIN on NHTSA →

Enter the VIN only on the official service or manufacturer site. This worksheet does not ask for it.

What the official report says

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.

Official NHTSA campaign record

Why the reported issue matters

An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Official NHTSA campaign record

Prepare your observation

Keep existing warnings or observations for service. This guide does not ask you to probe wiring, disconnect a battery or open a high-voltage assembly.

A reported defect describes the campaign. It does not establish what caused a symptom on your individual vehicle, and absence of a symptom does not establish that an open recall is complete.

The reported manufacturer remedy

Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.

Official NHTSA campaign record

Confirm current remedy arrangements

The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions.

This describes the dated source record. Current arrangements for your VIN remain unconfirmed.

Additional official notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

View the source

Choose the next step from the official result

Not checked or unavailable

Keep eligibility unconfirmed. Use the official lookup or contact the manufacturer with 25V255000.

This campaign is open

Confirm current interim instructions, remedy availability and service arrangements. Keep the dated answer.

Not listed as open

Review earlier repair records and lookup limits if needed. A zero-open result does not explain an unresolved symptom.

Work order records recall work

Keep the campaign number, remedy and date together. Ask separately about a symptom that remains after the visit.

Your campaign-specific service questions

Use these questions with the official report. Keep the answers beside the remedy record; “discussed” records a conversation, not a completed repair.

  1. Does the manufacturer confirm that campaign 25V255000 applies to this VIN, including the report’s equipment and production restrictions?

    A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status.

  2. What remedy, required parts or software, and appointment arrangements are currently available for this VIN, and which interim instructions apply?

    The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions.

  3. Which electrical component or software function is covered, and what interim charging, parking or use instructions does the manufacturer give?

    Compare the answer with the reported component: ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS.

  4. If an inspection determines which work is needed, what was inspected, what was found, and which corrective work followed?

    Ask for the inspection result as well as the final action. A parts list alone may not describe an inspection-based remedy.

  5. Which items in the reported replacement remedy for 25V255000 were replaced, and are they identified on the work order?

    Keep the replaced items and the campaign number together so that a later visit can distinguish recall work from other repairs.

  6. How does this campaign relate to 24V115000, and does work recorded under an earlier campaign satisfy the current remedy?

    Show any earlier work order. Related recall numbers can describe expanded or repeated work; ask the manufacturer to reconcile the records.

  7. What dated document records the remedy performed under 25V255000, and what should I do if the reported concern remains?

    Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair.

Download the full guide and blank worksheet

Source and lookup coverage

NHTSA 25V255000: official campaign data · Official lookup and coverage limits

The quoted issue, consequence and remedy come from the official record as checked above. This independent guide adds a vehicle-check decision process, service questions and a private worksheet. Confirm current eligibility, remedy availability and interim instructions with the manufacturer.

The official VIN lookup may omit completed recalls, some recent campaigns and recalls outside its coverage. Vehicle notes and answers stay in this browser. A downloaded brief contains your notes; keep it appropriately. Groundwork is independent of NHTSA and the manufacturer.