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Equipment and vehicle information · UNITED STATES

26V114000: Radio may not have been set to the correct status to download the electronic owner's manual during production

CHEVROLET SILVERADO 3500 and 35 other models: check the listed vehicles, the reported issue and the manufacturer remedy for 26V114000. Keep the official status and service answers in one private record.

Official record checked 2026-10-19 UTC · Filing date 2026-02-26

Start with the specific vehicle

The report lists 40 model-year entries. Read the equipment and production restrictions in the reported issue, then use the official lookup or manufacturer to establish whether this campaign applies to your vehicle.

View the listed model years
  • 2026 CHEVROLET SILVERADO 3500
  • 2026 CHEVROLET CORVETTE CONVERTIBLE
  • 2026 CHEVROLET CORVETTE COUPE
  • 2026 CHEVROLET TRAVERSE
  • 2026 CHEVROLET CORVETTE CONVERTIBLE E-RAY
  • 2027 CHEVROLET BOLT EV
  • 2026 CADILLAC CT5
  • 2025 GMC CANYON
  • 2025 CHEVROLET COLORADO
  • 2025 CHEVROLET EQUINOX EV
  • 2025 CADILLAC OPTIQ
  • 2026 CADILLAC VISTIQ
  • 2026 GMC SIERRA 1500
  • 2026 GMC SIERRA 2500
  • 2026 GMC SIERRA 3500
  • 2026 GMC SIERRA EV
  • 2026 GMC HUMMER EV SUV
  • 2026 GMC HUMMER EV PICKUP
  • 2026 GMC ACADIA
  • 2026 GMC TERRAIN
  • 2026 GMC YUKON
  • 2026 GMC CANYON
  • 2026 GMC YUKON XL
  • 2026 CADILLAC OPTIQ
  • 2026 CADILLAC LYRIQ
  • 2026 CADILLAC ESCALADE IQ
  • 2026 CADILLAC ESCALADE IQL
  • 2026 CADILLAC ESCALADE
  • 2026 CADILLAC ESCALADE ESV
  • 2026 BUICK ENVISION
  • 2026 BUICK ENCLAVE
  • 2026 CHEVROLET EQUINOX EV
  • 2026 CHEVROLET BLAZER EV
  • 2026 CHEVROLET SILVERADO EV
  • 2026 CHEVROLET EQUINOX
  • 2026 CHEVROLET SUBURBAN 1500
  • 2026 CHEVROLET TAHOE
  • 2026 CHEVROLET SILVERADO 1500
  • 2026 CHEVROLET COLORADO
  • 2026 CHEVROLET SILVERADO 2500

Check your VIN on NHTSA →

Enter the VIN only on the official service or manufacturer site. This worksheet does not ask for it.

What the official report says

General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”

Official NHTSA campaign record

Why the reported issue matters

Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.

Official NHTSA campaign record

Prepare your observation

Compare the report with vehicle documents and existing records. Avoid a physical test intended to reproduce the reported hazard.

A reported defect describes the campaign. It does not establish what caused a symptom on your individual vehicle, and absence of a symptom does not establish that an open recall is complete.

The reported manufacturer remedy

Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.

Official NHTSA campaign record

Confirm current remedy arrangements

The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions.

This describes the dated source record. Current arrangements for your VIN remain unconfirmed.

Choose the next step from the official result

Not checked or unavailable

Keep eligibility unconfirmed. Use the official lookup or contact the manufacturer with 26V114000.

This campaign is open

Confirm current interim instructions, remedy availability and service arrangements. Keep the dated answer.

Not listed as open

Review earlier repair records and lookup limits if needed. A zero-open result does not explain an unresolved symptom.

Work order records recall work

Keep the campaign number, remedy and date together. Ask separately about a symptom that remains after the visit.

Your campaign-specific service questions

Use these questions with the official report. Keep the answers beside the remedy record; “discussed” records a conversation, not a completed repair.

  1. Does the manufacturer confirm that campaign 26V114000 applies to this VIN, including the report’s equipment and production restrictions?

    A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status.

  2. What remedy, required parts or software, and appointment arrangements are currently available for this VIN, and which interim instructions apply?

    The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions.

  3. Which exact equipment or vehicle-information item is covered, and what evidence confirms the specified remedy?

    Compare the answer with the reported component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

  4. Which reported corrective actions (reset) were performed under 26V114000, and which component or function did they address?

    Compare the provider’s answer with the exact remedy below. Keep the action and affected component on the work order; ordinary maintenance or a visual check may describe different work.

  5. How do I obtain and confirm the corrected label or vehicle information specified in 26V114000?

    Ask which version or item applies to this vehicle and keep the correction record. Use the manufacturer’s instructions for any label or information replacement.

  6. What dated document records the remedy performed under 26V114000, and what should I do if the reported concern remains?

    Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair.

Download the full guide and blank worksheet

Source and lookup coverage

NHTSA 26V114000: official campaign data · Official lookup and coverage limits

The quoted issue, consequence and remedy come from the official record as checked above. This independent guide adds a vehicle-check decision process, service questions and a private worksheet. Confirm current eligibility, remedy availability and interim instructions with the manufacturer.

The official VIN lookup may omit completed recalls, some recent campaigns and recalls outside its coverage. Vehicle notes and answers stay in this browser. A downloaded brief contains your notes; keep it appropriately. Groundwork is independent of NHTSA and the manufacturer.