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Airbags, seat belts and seats · UNITED STATES

26V128000: Second-row seat backs may fail to lock into position during seat back adjustment

TOYOTA HIGHLANDER / TOYOTA HIGHLANDER HYBRID: check the listed vehicles, the reported issue and the manufacturer remedy for 26V128000. Keep the official status and service answers in one private record.

Official record checked 2026-10-19 UTC · Filing date 2026-03-05

Start with the specific vehicle

The report lists 10 model-year entries. Read the equipment and production restrictions in the reported issue, then use the official lookup or manufacturer to establish whether this campaign applies to your vehicle.

View the listed model years
  • 2021 TOYOTA HIGHLANDER
  • 2021 TOYOTA HIGHLANDER HYBRID
  • 2022 TOYOTA HIGHLANDER
  • 2022 TOYOTA HIGHLANDER HYBRID
  • 2023 TOYOTA HIGHLANDER HYBRID
  • 2023 TOYOTA HIGHLANDER
  • 2024 TOYOTA HIGHLANDER HYBRID
  • 2024 TOYOTA HIGHLANDER
  • 2025 TOYOTA HIGHLANDER
  • 2025 TOYOTA HIGHLANDER HYBRID

Check your VIN on NHTSA →

Enter the VIN only on the official service or manufacturer site. This worksheet does not ask for it.

What the official report says

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

Official NHTSA campaign record

Why the reported issue matters

A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

Official NHTSA campaign record

Prepare your observation

Use vehicle documents and existing service records. Leave airbag, belt and seat disassembly or deployment testing to the service provider.

A reported defect describes the campaign. It does not establish what caused a symptom on your individual vehicle, and absence of a symptom does not establish that an open recall is complete.

The reported manufacturer remedy

Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.

Official NHTSA campaign record

The source describes a phased campaign

The official record describes phases for the campaign, notifications or remedy. Ask which phase covers this VIN, model year and equipment, and what arrangements are available now. A past phase date does not establish current availability.

Timing language in the official record

This is a phased recall.

This describes the dated source record. Current arrangements for your VIN remain unconfirmed.

Choose the next step from the official result

Not checked or unavailable

Keep eligibility unconfirmed. Use the official lookup or contact the manufacturer with 26V128000.

This campaign is open

Confirm current interim instructions, remedy availability and service arrangements. Keep the dated answer.

Not listed as open

Review earlier repair records and lookup limits if needed. A zero-open result does not explain an unresolved symptom.

Work order records recall work

Keep the campaign number, remedy and date together. Ask separately about a symptom that remains after the visit.

Your campaign-specific service questions

Use these questions with the official report. Keep the answers beside the remedy record; “discussed” records a conversation, not a completed repair.

  1. Does the manufacturer confirm that campaign 26V128000 applies to this VIN, including the report’s equipment and production restrictions?

    A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status.

  2. Which reported phase applies to this VIN, model year and equipment, and what remedy and interim instructions are available now?

    The official record describes phases for the campaign, notifications or remedy. Ask which phase covers this VIN, model year and equipment, and what arrangements are available now. A past phase date does not establish current availability.

  3. Which seating position or restraint component is included, and does the manufacturer give any interim occupancy instruction for this VIN?

    Compare the answer with the reported component: SEATS:MID/REAR ASSEMBLY:RECLINER.

  4. Which items in the reported replacement remedy for 26V128000 were replaced, and are they identified on the work order?

    Keep the replaced items and the campaign number together so that a later visit can distinguish recall work from other repairs.

  5. What dated document records the remedy performed under 26V128000, and what should I do if the reported concern remains?

    Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair.

Download the full guide and blank worksheet

Source and lookup coverage

NHTSA 26V128000: official campaign data · Official lookup and coverage limits

The quoted issue, consequence and remedy come from the official record as checked above. This independent guide adds a vehicle-check decision process, service questions and a private worksheet. Confirm current eligibility, remedy availability and interim instructions with the manufacturer.

The official VIN lookup may omit completed recalls, some recent campaigns and recalls outside its coverage. Vehicle notes and answers stay in this browser. A downloaded brief contains your notes; keep it appropriately. Groundwork is independent of NHTSA and the manufacturer.