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Doors, windows and body · UNITED STATES

21V316000: Retention pins could loosen and allow the roof rail covers to detach from the vehicle

FORD EXPLORER: check the listed vehicles, the reported issue and the manufacturer remedy for 21V316000. Keep the official status and service answers in one private record.

Official record checked 2026-10-19 UTC · Filing date 2021-05-05

Start with the specific vehicle

The report lists 4 model-year entries. Read the equipment and production restrictions in the reported issue, then use the official lookup or manufacturer to establish whether this campaign applies to your vehicle.

View the listed model years
  • 2019 FORD EXPLORER
  • 2018 FORD EXPLORER
  • 2016 FORD EXPLORER
  • 2017 FORD EXPLORER

Check your VIN on NHTSA →

Enter the VIN only on the official service or manufacturer site. This worksheet does not ask for it.

What the official report says

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Official NHTSA campaign record

Why the reported issue matters

A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Official NHTSA campaign record

Prepare your observation

Identify the affected feature from the report. Do not deliberately test a trapping, detachment or unexpected-opening hazard.

A reported defect describes the campaign. It does not establish what caused a symptom on your individual vehicle, and absence of a symptom does not establish that an open recall is complete.

The reported manufacturer remedy

Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

Official NHTSA campaign record

The source includes an availability notice

The record reports availability or a notification of availability at the time described. Confirm the present arrangements for this VIN; the old notice does not establish current parts stock, appointments or completed work.

Timing language in the official record

Owner notification letters (remedy available) were mailed on October 1, 2021.

This describes the dated source record. Current arrangements for your VIN remain unconfirmed.

Additional official notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

View the source

Choose the next step from the official result

Not checked or unavailable

Keep eligibility unconfirmed. Use the official lookup or contact the manufacturer with 21V316000.

This campaign is open

Confirm current interim instructions, remedy availability and service arrangements. Keep the dated answer.

Not listed as open

Review earlier repair records and lookup limits if needed. A zero-open result does not explain an unresolved symptom.

Work order records recall work

Keep the campaign number, remedy and date together. Ask separately about a symptom that remains after the visit.

Your campaign-specific service questions

Use these questions with the official report. Keep the answers beside the remedy record; “discussed” records a conversation, not a completed repair.

  1. Does the manufacturer confirm that campaign 21V316000 applies to this VIN, including the report’s equipment and production restrictions?

    A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status.

  2. The source includes an availability notice. What remedy and appointment arrangements are currently available for this VIN?

    The record reports availability or a notification of availability at the time described. Confirm the present arrangements for this VIN; the old notice does not establish current parts stock, appointments or completed work.

  3. Which door, window, latch or body component is covered, and what interim use instructions apply?

    Compare the answer with the reported component: STRUCTURE:BODY.

  4. If an inspection determines which work is needed, what was inspected, what was found, and which corrective work followed?

    Ask for the inspection result as well as the final action. A parts list alone may not describe an inspection-based remedy.

  5. Which items in the reported replacement remedy for 21V316000 were replaced, and are they identified on the work order?

    Keep the replaced items and the campaign number together so that a later visit can distinguish recall work from other repairs.

  6. What dated document records the remedy performed under 21V316000, and what should I do if the reported concern remains?

    Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair.

Download the full guide and blank worksheet

Source and lookup coverage

NHTSA 21V316000: official campaign data · Official lookup and coverage limits

The quoted issue, consequence and remedy come from the official record as checked above. This independent guide adds a vehicle-check decision process, service questions and a private worksheet. Confirm current eligibility, remedy availability and interim instructions with the manufacturer.

The official VIN lookup may omit completed recalls, some recent campaigns and recalls outside its coverage. Vehicle notes and answers stay in this browser. A downloaded brief contains your notes; keep it appropriately. Groundwork is independent of NHTSA and the manufacturer.