GroundworkCare you can keep track of.
← Recall guides

Electrical systems and batteries · UNITED STATES

24V554000: Hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened

TESLA MODEL S and 3 other models: check the listed vehicles, the reported issue and the manufacturer remedy for 24V554000. Keep the official status and service answers in one private record.

Official record checked 2026-10-19 UTC · Filing date 2024-07-24

Start with the specific vehicle

The report lists 17 model-year entries. Read the equipment and production restrictions in the reported issue, then use the official lookup or manufacturer to establish whether this campaign applies to your vehicle.

View the listed model years
  • 2021 TESLA MODEL S
  • 2021 TESLA MODEL 3
  • 2021 TESLA MODEL Y
  • 2022 TESLA MODEL X
  • 2023 TESLA MODEL Y
  • 2022 TESLA MODEL 3
  • 2022 TESLA MODEL S
  • 2024 TESLA MODEL S
  • 2022 TESLA MODEL Y
  • 2023 TESLA MODEL S
  • 2020 TESLA MODEL Y
  • 2024 TESLA MODEL X
  • 2024 TESLA MODEL 3
  • 2023 TESLA MODEL 3
  • 2024 TESLA MODEL Y
  • 2021 TESLA MODEL X
  • 2023 TESLA MODEL X

Check your VIN on NHTSA →

Enter the VIN only on the official service or manufacturer site. This worksheet does not ask for it.

What the official report says

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Official NHTSA campaign record

Why the reported issue matters

An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Official NHTSA campaign record

Prepare your observation

Keep existing warnings or observations for service. This guide does not ask you to probe wiring, disconnect a battery or open a high-voltage assembly.

A reported defect describes the campaign. It does not establish what caused a symptom on your individual vehicle, and absence of a symptom does not establish that an open recall is complete.

The reported manufacturer remedy

Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

Official NHTSA campaign record

Confirm current remedy arrangements

The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions.

This describes the dated source record. Current arrangements for your VIN remain unconfirmed.

Additional official notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

View the source

Choose the next step from the official result

Not checked or unavailable

Keep eligibility unconfirmed. Use the official lookup or contact the manufacturer with 24V554000.

This campaign is open

Confirm current interim instructions, remedy availability and service arrangements. Keep the dated answer.

Not listed as open

Review earlier repair records and lookup limits if needed. A zero-open result does not explain an unresolved symptom.

Work order records recall work

Keep the campaign number, remedy and date together. Ask separately about a symptom that remains after the visit.

Your campaign-specific service questions

Use these questions with the official report. Keep the answers beside the remedy record; “discussed” records a conversation, not a completed repair.

  1. Does the manufacturer confirm that campaign 24V554000 applies to this VIN, including the report’s equipment and production restrictions?

    A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status.

  2. What remedy, required parts or software, and appointment arrangements are currently available for this VIN, and which interim instructions apply?

    The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions.

  3. Which electrical component or software function is covered, and what interim charging, parking or use instructions does the manufacturer give?

    Compare the answer with the reported components: ELECTRICAL SYSTEM:SOFTWARE; LATCHES/LOCKS/LINKAGES:HOOD:LATCH.

  4. Which module and software completion record demonstrate that the update for 24V554000 was applied?

    The source identifies an over-the-air update option. Ask how completion is confirmed for this vehicle; a downloaded update or notification is not itself a service record.

  5. What dated document records the remedy performed under 24V554000, and what should I do if the reported concern remains?

    Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair.

Download the full guide and blank worksheet

Source and lookup coverage

NHTSA 24V554000: official campaign data · Official lookup and coverage limits

The quoted issue, consequence and remedy come from the official record as checked above. This independent guide adds a vehicle-check decision process, service questions and a private worksheet. Confirm current eligibility, remedy availability and interim instructions with the manufacturer.

The official VIN lookup may omit completed recalls, some recent campaigns and recalls outside its coverage. Vehicle notes and answers stay in this browser. A downloaded brief contains your notes; keep it appropriately. Groundwork is independent of NHTSA and the manufacturer.