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Airbags, seat belts and seats · UNITED STATES

26V671000: Volvo EX30 head restraint cushion attachment

Volvo EX30 head restraint cushion attachment: check the exact reported equipment and manufacturer remedy, then prepare the campaign-specific service discussion.

Official record checked 2026-10-20 UTC · Filing date 2026-10-09

Start with the specific vehicle

The report lists 3 model-year entries. Read the equipment and production restrictions in the reported issue, then use the official lookup or manufacturer to establish whether this campaign applies to your vehicle.

View the listed model years
  • 2025 VOLVO EX30
  • 2026 VOLVO EX30
  • 2026 VOLVO EX30CC

Check your VIN on NHTSA →

Enter the VIN only on the official service or manufacturer site. This worksheet does not ask for it.

What the official report says

Volvo Car USA, LLC (Volvo Car) is recalling certain 2025-2026 EX30 and 2026 EX30CC vehicles. The head restraint cushion may detach during a crash.

Official NHTSA campaign record

Why the reported issue matters

A detached head restraint cushion can increase the risk of injury during a crash.

Official NHTSA campaign record

Prepare your observation

Use vehicle documents and existing service records. Leave airbag, belt and seat disassembly or deployment testing to the service provider.

A reported defect describes the campaign. It does not establish what caused a symptom on your individual vehicle, and absence of a symptom does not establish that an open recall is complete.

The reported manufacturer remedy

Dealers will apply an adhesive to reinforce the head cushion attachment, free of charge. Owner notification letters are expected to be mailed November 30, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car’s number for this recall is R10396. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 9, 2026.

Official NHTSA campaign record

Confirm current remedy arrangements

The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions.

This describes the dated source record. Current arrangements for your VIN remain unconfirmed.

Choose the next step from the official result

Not checked or unavailable

Keep eligibility unconfirmed. Use the official lookup or contact the manufacturer with 26V671000.

This campaign is open

Confirm current interim instructions, remedy availability and service arrangements. Keep the dated answer.

Not listed as open

Review earlier repair records and lookup limits if needed. A zero-open result does not explain an unresolved symptom.

Work order records recall work

Keep the campaign number, remedy and date together. Ask separately about a symptom that remains after the visit.

Your campaign-specific service questions

Use these questions with the official report. Keep the answers beside the remedy record; “discussed” records a conversation, not a completed repair.

  1. Does the manufacturer confirm that campaign 26V671000 applies to this VIN, including the report’s equipment and production restrictions?

    A matching model and year is only a starting point. The official lookup or manufacturer must establish the individual vehicle’s status.

  2. What remedy, required parts or software, and appointment arrangements are currently available for this VIN, and which interim instructions apply?

    The source does not explicitly establish current remedy availability. Ask the manufacturer about the applicable remedy, required parts or software, appointment arrangements and any interim instructions.

  3. Does the service record identify the adhesive reinforcement to the head restraint cushion attachment under R10396?

    The reported remedy reinforces the attachment; a general seat adjustment does not describe that work.

  4. Which head restraint and seating position are included for my VIN, and what interim seating guidance does Volvo give?

    Ask Volvo to identify the covered equipment from its records. Do not pull the cushion to test attachment.

  5. Which seating position or restraint component is included, and does the manufacturer give any interim occupancy instruction for this VIN?

    Compare the answer with the reported component: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT.

  6. Which reported corrective actions (apply) were performed under 26V671000, and which component or function did they address?

    Compare the provider’s answer with the exact remedy below. Keep the action and affected component on the work order; ordinary maintenance or a visual check may describe different work.

  7. What dated document records the remedy performed under 26V671000, and what should I do if the reported concern remains?

    Keep campaign completion and unresolved symptoms as separate questions. A saved worksheet or booked appointment does not establish a repair.

Download the full guide and blank worksheet

Source and lookup coverage

NHTSA 26V671000: official campaign data · Official lookup and coverage limits

The quoted issue, consequence and remedy come from the official record as checked above. This independent guide adds a vehicle-check decision process, service questions and a private worksheet. Confirm current eligibility, remedy availability and interim instructions with the manufacturer.

The official VIN lookup may omit completed recalls, some recent campaigns and recalls outside its coverage. Vehicle notes and answers stay in this browser. A downloaded brief contains your notes; keep it appropriately. Groundwork is independent of NHTSA and the manufacturer.